Reference

GAS1M Legal: Know Your Account Terms

GAS1M Legal sets out how we handle account access, payment records, cookies, security checks and requests to change your details.

Account accessData choicesPayment recordsPolicy contact
GAS1M GAS1M Legal: Know Your Account Terms
POLICY CONTACT

Check Support Paths For Legal Questions

A clear contact path matters when you need a policy answer, a data correction or help understanding an account restriction.

Policy chat Ask about Legal wording, account access or a local-law condition through support chat. Include your registered phone number, but never send your password or wallet PIN.
Cashier record For DANA, OVO, GoPay or QRIS questions, send the payment receipt and status reference through the cashier support path. We use those details to locate the relevant record.
Account request Request a correction, access copy or account closure through the account contact route. We may verify your phone first so a change is linked to the right account.
DATA PRACTICES

Secure Your Details Through Clear Policy Steps

We explain our policy handling in practical steps: what we collect for account access, why payment references are retained, how cookies support the site and where to ask for a change.

Data handling

We use account details for access, verification and support handling. When you contact us about Legal, we use the submitted details to identify and respond to your request.

Cookie choices

Cookies can help remember account flow preferences and support page operation. Check your browser controls if you want to remove or restrict them before returning to the site.

Account security

Phone verification can be required before account access or a sensitive account request. Do not disclose your password, wallet PIN or verification code to another person.

Record retention

Payment references, support messages and account records may be retained for the period explained in our policy. This helps us answer disputes and trace a cashier status.

Request changes

You can ask us to correct account details or explain how a record is used through support chat. Include the requested change and the phone number linked to your account.

Contact ownership

Send Legal, privacy or account requests through our own contact panel rather than a public message. We may ask for a verification step before discussing private account data.

Read Answers Before You Open An Account

These Legal answers address the points Indonesian customers commonly check before creating an account: local access, phone verification, payment records, cookies, data requests and account closure. If your situation is specific, use support chat and quote the relevant policy heading.

GAS1M Legal covers account access, phone verification, payment records, cookies, data requests, security handling and account closure. Access depends on local law, so check the applicable wording before opening an account.

Yes. The Legal notice states that access and eligibility depend on local law. If you are in Indonesia, read the current wording and contact support before submitting account details.

Phone verification helps connect an account request to the correct person and can be required before access or sensitive changes. We will not ask you to disclose a password or wallet PIN.

Legal explains that payment references may be retained when you use DANA, QRIS, OVO, GoPay, bank transfer or a virtual account. Keep your receipt if support needs to trace a status.

You can request a correction through the account contact route or support chat. State the detail that needs changing and use the phone number linked to your account for verification.

Cookies may support page operation and remember parts of your account flow. Your browser controls can remove or restrict them, although changing those settings may affect how pages work.

Send an account closure request through the contact panel and complete any identity check we request. We may retain certain records for the period described in the Legal notice.